Return & Refund Policy
Effective Date: June 2, 2026
At Resonique, we strive to provide high-quality products and excellent customer service.
Returns
Unopened products may be returned within 30 days of the purchase date.
To qualify for a return:
- Products must be unopened
- Products must be unused
- Products must be in their original packaging and condition
- A Return Merchandise Authorization (RMA) number must be obtained before returning any item
To request an RMA number, please contact us at info@resonique.com.
Customers are responsible for return shipping costs. Original shipping charges are non-refundable.
Refunds
Once your return is received and inspected, we will notify you by email regarding the status of your refund.
If approved, a refund will be issued to the original payment method used for purchase.
Please allow several business days for your financial institution to process the credit.
Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 7 days of delivery.
We may request photographs of the product and packaging to assist with evaluation and replacement.
Approved damaged or defective items will be replaced at no additional cost.
Sale Items
Sale, promotional, clearance, and discontinued items are final sale and are not eligible for refund unless damaged or defective.
Exchanges
We only replace items that are defective or damaged.
If a replacement is approved, we will provide instructions for returning the item and receiving a replacement product.
Contact Us
For questions regarding returns, refunds, or exchanges, please contact:
Resonique
8147 Blackwell Road,
Central Point, OR 97502
United States
Email: info@resonique.com
Resonique is a brand owned and operated by Energy Tools International, LLC.